> ## Documentation Index
> Fetch the complete documentation index at: https://kb.mochahost.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to clear a web browser's cache and cookies?

When making changes to your website, upgrading your account, migrating your account from one server to another, or when transferring a domain name, your browsers may still be using and old version of your web site, which will lead to either you not being able to access your new site or you accessing the site hosted with your previous hosting company or previous hosting account you had with us.

## How to clear cache

In these situations there are 2 steps you need to take, one which is covered in this article "Clear your browser cache & cookies", the other is to [Flush your DNS, covered separately in this article.](https://clientarea.mochahost.com/knowledgebase/227)

Please, note that this article does NOT cover all browsers, and available releases. These are just sample instructions which maybe different in your case, depending on the browser and its release.

If you do not see instructions for your specific version or browser, search your browser's Help menu for info on how to "clear cache".

### Chrome

1. Click the **Chrome menu** ![Chrome menu](https://tutorials.my-virtual-panel.com/articles/SNP_2696434_en_v1.png "Chrome menu") on the browser toolbar.
2. Select **Tools**.
3. Select **Clear browsing data**.
4. In the dialog that appears, select the check boxes for the types of information that you want to remove.
5. Use the menu at the top to select the amount of data that you want to delete. Select **beginning of time** to delete everything.
6. Click **Clear browsing data**.

### Internet Explorer 8

1. From the **Safety** menu in the upper right, click **Delete Browsing History**.
2. Check **Temporary Internet files, Cookies, and History**, and then click **Delete**.

### Internet Explorer 7

1. From the **Tools** menu in the upper right, select **Delete Browsing History**.
2. Next to "Temporary Internet Files", click **Delete files**.
3. To delete your cookies, click **Delete Cookies**.
4. Click **Close**, and then click **OK** to exit.

### FireFox 3.5 for Windows

1. From the **Tools** menu, select **Clear Recent History**
2. From the **Time range to clear**: drop-down menu, select the desired range; to clear your entire cache, select **Everything**.
3. Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies). Click **Clear Now**.

### Firefox 3 for Windows

1. From the Tools menu, select Clear Private Data
2. check **Cache and Cookies**.
3. Click **Clear Private Data Now**.

### Firefox version 20+

1. At the top of the Firefox Windows, click on the **Edit** menu and select Preferences
2. Select the **Advanced panel**
3. Click on the **Network** tab
4. In the **Cached Web Content** section, click **Clear Now**.
5. Click **Close** to close the Preferences window.

### Safari

1. From the **Safari** menu, select **Reset Safari**.
2. From the menu, only select **Empty the cache and Remove all cookies**, then press **Reset**.

If you're unsure what browser version you're using, from the Help menu, select **About**.

If you do not see instructions for your specific version or browser, search your browser's Help menu for "clear cache".