> ## Documentation Index
> Fetch the complete documentation index at: https://kb.mochahost.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Jetbackup complete overview

## Jetbackup

This article applies for ALL Shared linux servers with cPanel.

Although Jetbackup 4 and Jetbackup 5 are very similar, there are a couple of minor differences for the end-user. Bellow are explained all steps to restore each component for both - Jetbackup 4 and Jetbackup 5

**NOTE:** If the icon in cPanel says Jetbackup only - that's **Jetbackup 4**.

* [How to restore a database](#restoredb)
* [How to restore file backups](#restorefile)
* [How to restore email backups](#restoreemail)
* [How to perform a full account restoration](#restorefull)

### How to restore a database

#### Jetbackup 5

1. Login to your cPanel account

2. Scroll down, or use the search bar and type **"Jetbackup 5"** -> click on it

3. Click on **Databases**

![](https://tutorials.my-virtual-panel.com/jetbackup/jetbackup5databasesicon.png)

4. Click on the desired backup (you will also have an option to choose from all available dates)

![](https://tutorials.my-virtual-panel.com/jetbackup/jb5chooseotherorrestore.png)

5. In the Backup summary page, select the object and click on **Restore selected items**

![](https://tutorials.my-virtual-panel.com/jetbackup/jp5dbrestoresummary.png)

#### Jetbackup 4

1. Login to your cPanel account

2. Scroll down, or use the search bar and type **"Jetbackup"** -> click on it

3. Click on **Databases**

4. You will be presented with all available restore points. There are two options - **Download the backup** or **Restore**

![](https://tutorials.my-virtual-panel.com/jetbackup/jp4dbdownloadandrestore.png)

### How to restore file backups

#### Jetbackup 5

1. Login to your cPanel account

2. Scroll down, or use the search bar and type **Jetbackup 5** -> click on it

3. Click on the **Home** directory tab

4. You will be presented with all restore points for your files. By default your entire home directory is selected, but you can choose which directory/s to restore.

![](https://tutorials.my-virtual-panel.com/jetbackup/jb5homedirrestore.png)

#### Jetbackup 4

1. Login to your cPanel account

2. Scroll down, or use the search bar and type **Jetbackup** -> click on it

3. Click on **File backups**

4. You will be presented with all available restore points to choose from. Click on \***\*File manager \*\***

![](https://tutorials.my-virtual-panel.com/jetbackup/jb4filebackupsfilemanagerbutton.png)

5. Choose the directories you want to restore and proceed with the selection.

![](https://tutorials.my-virtual-panel.com/jetbackup/jb4filemanagerrestoreselected.png)

### How to restore email backups

#### Jetbackup 5

1. Login to your cPanel account

2. Scroll down, or use the search bar and type **Jetbackup 5** -> click on it

3. Click on **Email Accounts**

![](https://tutorials.my-virtual-panel.com/jetbackup/emailbackupsjb5.png)

4. Choose the desired backup and click on **Restore**.

![](https://tutorials.my-virtual-panel.com/jetbackup/emailbackupschoosebackuprestorejb5.png)

5. Click on **Restore Selected Items**

![](https://tutorials.my-virtual-panel.com/jetbackup/clickonrestoreselecteditemsemailbackupsjb5.png)

#### Jetbackup 4

1. Login to your cPanel account

2. Scroll down, or use the search bar and type **Jetbackup** -> click on it

3. Click on **Email backups**

4. Follow the steps bellow

![](https://tutorials.my-virtual-panel.com/jetbackup/emailbackupsgeneratedownloadjb4.png)

### How to perform a full account restoration

#### Jetbackup 5

1. Login to your cPanel account

2. Scroll down, or use the search bar and type **Jetbackup 5** -> click on it

3. From the navigation bar, click on **Full Account tab**

4. Click on the desired restore point -> Click on **Restore**

![](https://tutorials.my-virtual-panel.com/jetbackup/fullrestorejb5.png)

5. Choose which items to restore -> Click on **Restore Selected Items**

![](https://tutorials.my-virtual-panel.com/jetbackup/summarychooseitemstorestorejb5.png)

**You can also restore lost scheduled jobs (Cronjobs), SSL certificates and Database user from within the Jetbackup 5 interface. The process is identical, you just need to navigate through the Jetbackup tabs**.

![](https://tutorials.my-virtual-panel.com/jetbackup/differenttabsjb5.png)

IMPORTANT: SSL certificates and MySQL users cannot be restored by Jetbackup 4.