> ## Documentation Index
> Fetch the complete documentation index at: https://kb.mochahost.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Ticket support response time.

We have 1 hour average support response time on most of the technical support questions or issues related to your account.

Please note that more complicated issues which require further investigation by our Level 2 support may require extra time for investigation and troubleshooting.