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On Mochahost Managed WordPress, every domain or subdomain is a new website and counts towards your site total. For this reason, if you have the Starter plan (with its single website), you must upgrade it to at least the Pro plan (with three websites). Then you can add a subdomain as a new website. For information about how to upgrade a hosting plan, go to Upgrading or downgrading your hosting plan. For information about how to create a site, please contact our support team.