Managing billing in the Hosting Panel

Learn how to manage billing for your Mochahost account. This article covers how to pay invoices, manage billing cycles, and more.

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Viewing orders

To view and manage your orders, follow these steps:

1. Log in to the Hosting Panel at https://clients.mochahost.com.
2. In the left sidebar, click Billing, and then click My Orders:
3. On the Billing page, the My Orders tab appears:
4. On the My Orders tab, you can:
   • Search for a specific order in the Search text box.
   • Click Filter, and then filter the orders that appear in the list by selecting from a list of criteria.
   • Click Sort, and then sort orders by date, status, and other criteria.
   • Place a new order for additional products and services.
5. To view an order in detail, click View.

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Managing invoices

To view and manage your invoices, follow these steps:

1. Log in to the Hosting Panel at https://clients.mochahost.com.
2. In the left sidebar, click Billing, and then click Invoices:
3. The Invoices tab appears:
4. On the Invoices tab, you can:
   • Search for a specific invoice in the Search text box.
   • Click Filter, and then filter the invoices that appear in the list by selecting from a list of criteria.
   • Click Sort, and then sort invoices by date, status, and other criteria.
   • To view an invoice in detail, click View.
   • To download an invoice, click the three-dot menu, and then click Download.

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Setting billing information

You can specify your preferred currency and invoice consolidation options. To do this, follow these steps:

1. Log in to the Hosting Panel at https://clients.mochahost.com.
2. In the left sidebar, click Billing, and then click Billing Information:
3. The Billing Information tab appears:
4. Specify the preferences you want, and then click Save.

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Managing credit notes

To view credit notes for your account, follow these steps:

1. Log in to the Hosting Panel at https://clients.mochahost.com.
2. In the left sidebar, click Billing, and then click Credit Notes:
3. The Credit Notes tab appears:
4. On the Credit Notes tab, you can:
   • Search for a specific credit note in the Search text box.
   • Click Filter, and then filter the credit notes that appear in the list by selecting from a list of criteria.
   • Click Sort, and then sort credit notes by date and other criteria.
   • To view a credit note in detail, click View.
   • To download a credit note, click the three-dot menu, and then click Download Credit Note.

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Adding a payment method

To add a payment method to your account, follow these steps:

1. Log in to the Hosting Panel at https://clients.mochahost.com.
2. In the left sidebar, click Billing, and then click Payment Methods:
3. The Payment Methods tab appears:
4. Click Add payment method.
5. In the Add a payment method dialog box, select one of the following:
   • Credit or Debit Card: For a credit or debit card, specify the card details, and then click Add payment method.
   • PayPal: For PayPal, we cannot save account details for future billing. However, you can still use PayPal when you complete an order.
   • Bank Transfer: For bank transfers, we cannot save account details for future billing. However, you can still use a bank transfer when you complete an order.
6. After you add a payment method, it appears in the list of payment methods. To edit the payment method, click the three-dot menu, and then click Edit.

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Managing account credit

To view and manage your account’s credit, follow these steps:

1. Log in to the Hosting Panel at https://clients.mochahost.com.
2. In the left sidebar, click Billing, and then click Account Credit:
3. The Account Credit tab appears:
4. To add credit to your account, click Top Up. You can add a credit card, debit card, or PayPal account.