I can"t login to my site control panel
If you are experiencing problems loging to your control panel please, check:
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Make sure that you are using the proper control panel admin link - as specified in your Welcome email. If you are waiting for your domain to propogate you will need to use the alternative access link as specified in your Welcome email.
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IMPORTANT: IF YOU HAVE A FIREWALL ON YOUR COMPUTER/NETWORK PLEASE ALLOW OUTSIDE CONNECTIONS TO INTERNET PORT 19638. BLOCKING THE CONNECTION TO PORT 19638 - WILL PREVENT YOU FROM ACCESSING OUR WEB BASED SITE CONTROL PANEL. FOR MORE INFORMATION PLEASE REFER TO YOUR FIREWALL DOCUMENTATION OR CONTACT YOUR SYSTEM/NETWORK ADMINISTRATOR
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Double check your username and password - your username should not contain any upper case letters.
Updated 4 months ago